The UD, Isuzu Trucks and Kia Motors dealer networks form the backbone of our national support footprint across South Africa.
RailPro provides a network of rapid response mobile teams. Each team comprises a qualified technician with semi-skilled assistant, equipped with a fully outfitted vehicle and trailer. These teams are self-sufficient, capable of handling any breakdown or repair work required in the field.
RailPro have contracted with UD Trucks SA to provide our Customer Call Centre (“CCC”). The UD CCC is based in Midrand, Gauteng and provides 24/7/365 service via their toll-free contact number 0800 008 800. Detailed information on the UD Trucks Roadside Assistance Plan is available here.
We confirm the design inspection ref. number UDIS1101 and the accessories had been accepted by our engineering department. This serves as confirmation that the rail gear equipment fitted to the UD models in accordance to the design referred to above, should meet the safety standards. The warranty on the said vehicles are not affected by the fitment, subject to compliance with the design.Technical Manager, UD Trucks Southern Africa
We have partnered with a number of key suppliers in our production of Road/Rail Vehicles.
Our principal chassis partners are Isuzu and UD Trucks Southern Africa (Pty) Ltd. The majority of our current model variants are based on the UD80 and UD90 platforms.
The smaller Inspection and Lubrication Road/Rail Vehicles are based on the K2700 vehicle as supplied by Kia Motors South Africa (Pty) Ltd.
The load bodies are manufactured by TFM Industries (Pty) Ltd, the largest specialised commercial bodybuilder on the continent.
The stiff-boom cranes required for certain model variants are supplied by Hiab (Pty) Ltd.